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CV

Experience

YHA England & Wales

Receptionist

YHA London St Paul’s - Receptionist - Booking management, guest correspondence, social media administration, cash handling and cashing up. Upkeep of hostel rating, through correspondence with guests about their stays. Ensuring high standard of service to guests. Graphical design.

Manager: Steve Roberts - stpaulsmanager@yha.org.uk

Specialty's Cafe & Bakery

Guest Services

Specialty’s Café & Bakery – Guest Services – Provision of excellent customer services, cash handling as primary cashier, preparation for opening the café, greeting of customers, operation of the barista station, creative presentation of baked goods in the case, and keeping the facility clean and presentable.

General Manager: Rachel Johnson - rjohnson@specialtys.com

Education

+ BTEC Extended Diploma in IT Level 3

City & Islington College, UK

2011 - 2013 - Software Development

+ BTEC Certificate in Work Skills Level 2/ Deloitte Employability

City & Islington College, UK

2011 - 2012

Kea'au High School / St. Joseph High School

Hawaii, US

2009 - 2010 / 2010 - 2011

SKILLS

+ HTML + CSS + JAVA SCRIPT + PHOTOSHOP + INDESIGN + ILLUSTRATOR
+ MS OFFICE TOOLS + CREATIVE DESIGN + COMMUNICATION SKILLS + CASH HANDLING

+ DECISION MAKING, NEGOTIATION SKILLS + BARISTA SKILLS